Privacy Policy
Last updated: [date]
Who we are
FrontLine AI is operated from India. We provide AI voice receptionist and lead generation services to businesses in the UK and US.
You can contact us at ishaan@frontlineaiagency.com.
What data we collect
Contact form
When you contact us, we collect your name, email address, phone number, and the content of your message. This information is processed through Formspree, a form service based in the United States.
Demo calls
If you use the “Try the demo” feature, your voice audio and a transcript of the call are processed by Retell AI, a voice AI provider based in the United States, so the demonstration can run.
Basic technical data
We may automatically collect basic technical information such as your IP address, browser type, and device information. This helps the site work correctly and securely.
Why we collect it
We use personal data to respond to enquiries, provide the voice demonstration, and improve our service. Where UK GDPR applies, we rely on our legitimate interests and on taking steps at your request before entering into a contract.
Who we share it with
We share information only with service providers that help us operate: Formspree for form handling, Retell AI for the voice demonstration, and our hosting infrastructure providers.
We do not sell personal data.
International transfers
Your data may be transferred outside the UK or European Economic Area, including to India and the United States. Where UK GDPR applies, these transfers are made using appropriate safeguards.
How long we keep it
We keep enquiry data only for as long as needed to respond and follow up. Demo call recordings are deleted within [X days].
Your rights
If you are in the UK or EEA, you may have the right to access, correct, erase, restrict, or object to how we use your personal data, and to request data portability.
To exercise these rights, email us at ishaan@frontlineaiagency.com. We may need to confirm your identity before completing your request.
You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk.
Cookies
This site uses only essential cookies needed for the site to function. We do not currently use analytics or advertising tracking cookies.
Changes to this policy
We will update this page when our practices change. The date at the top will show when the policy was last revised.